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| About Us | Residential | Commercial | Total Care | Testimonials | |||
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Wanted: Business Owners Who Want To Significantly Cut Their IT Support Costs And Eliminate The Frustration and Worry Of Computer Network Problems |
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Announcing a Network Support Program Designed For Businesses Owners That Don’t Want To Worry About Their Network’s Security, Reliability, or Stability Ever Again! |  |
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From The Desk of: Sheldon Livingston Dear Colleague, Are you sick and tired of worrying about the security of your network against the latest spyware, virus, or hacker threat? Would you like to have peace of mind knowing that your network is always being watched and secured with the most up-to-date security patches, virus definitions, and firewall settings? Are you and your staff too busy to perform the regular maintenance and support your network needs to function properly? If so, this letter was written specifically for you. We am looking for additional clients looking for a our network support program... looking for our Total Care Solution. This program is designed to give you all of the network support, security, and maintenance you need without the expense and overhead of a full-time IT staff. Why Our Clients Have Been Thrilled Having Us Deliver This Service … With the constant changes to technology and daily development of new threats, even a small, 5-user network requires ongoing maintenance from a highly-trained technician. But obviously the costs of hiring a full-time IT person are not always feasible, even for companies with 20 to 75 workstations. Up until now, you only had two options for computer support: Option #1: This option is the most common; you designate the most technically-savvy person on staff to be your make-shift IT manager and only bring in outside help when your “internal guru” runs into a network crisis they can’t solve. Problem is, you are pulling this person away from the real job you hired them to do AND unless they have the time to stay up-to-date on the latest developments in IT support and management, they don’t have the skills or knowledge required to properly support and secure your network. This inevitably results in a network that is ill-maintained and unstable, which then results in excessive down-time, overspending on IT support, and expensive recovery costs. Option #2: This is really foolish but we see it every day; businesses that use their network until it “breaks” and then call in the experts to repair or replace whatever stopped working. This reactive model of network maintenance is a surefire path to extensive down-time, lost data, and excessive spending on IT support, not to mention major disruptions in staff productivity, sales, cash flow, production, and customer service that can never be recovered. Just take a look at these recent disasters that happened to other small businesses right here in St Pete who were NOT performing ongoing maintenance on their computer network (all names have been withheld to protect the companies’ privacy)… Local Company Suffers Days Of Down-Time For What Should Have Been A Simple, Inexpensive Repair; Hard Costs To Company: Over $5,000 A 15-user, locally owned, company was not monitoring or maintaining their dated server. Due to the overuse and lack of maintenance, it started to degenerate and eventually shut down under the load. This caused their entire network to be down for half a day and cost them $500 in support fees to get them back up and running. Naturally the costs were much higher when you factor in the lost productivity of their 15 employees during that time. This client did not want to implement a preventative maintenance program, so the same problem happened again 8 months later, costing them another $5,000 and 4 days of down-time. Another Local Company Lost All Their Data A local company discovered the importance of preventative maintenance the hard way. Without warning, no one could log onto the network... no data access... nothing. It turned out that when they had moved, without our help, they had stored their server in a closet that was sitting in a non-air conditioned warehouse. The server had burned up. The machine was so hot that it had to be turned off for several minutes before any diagnostics could be performed. VSL Consulting was called to set up the network 4 years prior. The external backup hard drive had been taken home and used for picture and music storage shortly after being setup on the network. At some point one of the redundant hard drives within the unit had died leaving one solitary drive to hold the company's precious data. That drive failed due to the excessive heat of being stored in the closet... No data could be recovered. Lack of Attention to Their Backup System Caused One Company To Re-Enter A Years' Worth Of Invoices Although a proper backup system had been put into place when the network was set up, this local company decided that they'd handle their own network maintenance. Never testing their backup tapes, and not realizing that best practices state that you obtain new tapes annually, gave this company a false sense of security as it related to their data. One day their server crashed and it was only then that it was discovered that their last good backup was a year prior... This event wasn't fatal but it cost the company dearly as all data for the past year had to be re-entered into the system. How To Make Certain These Disasters Don’t Happen To Your Business Thanks to our Total Care Solution service we are offering, we can provide you ongoing remote maintenance and support to maximize the performance, reliability, and stability of your network without the costs and overhead of hiring a full-time staff. And here is the best part…we will cut your IT spending 30% to 50% AND improve your network’s reliability and performance at the same time. Here’s How It Works: One of our senior network engineers will perform regular, scheduled maintenance on your network each and every month. We will make sure your virus protection is up to date and your back ups are working properly. We’ll also check critical firewall and security settings, and we’ll update software patches. We will even conduct a series of system optimization tasks every month that will keep your network running at maximum speed and performance. We will also monitor your network 24/7/365 to detect, diagnose, and prevent lurking problems from turning into major interruptions to your business in the form of downtime, security breaches, or other failures. Finally, we’ll design the right mix of on-site, remote, network, and help desk support to fit your specific situation and needs. The Benefits Are Obvious:
But Don’t Take Our Word For It… Just Look At What Our Clients Are Saying
"Due to the growth in our company and our organizations increasing demands for better and timelier information, our IT requirements have increased dramatically the last three years. When these increasing IT requirements became too great for our previous IT services provider, we turned to VSL Consulting. VSL’s experience and knowledge were essential to helping us identify and prioritize our issues. They worked within our budgetary requirements to get our systems up to date. Through this effort, they became a trusted resource who regularly managed our company’s routine IT maintenance needs, and our special IT projects. For example, we recently relocated our offices to a new building, which required us to move 4 servers and more than 40 workstations. We turned to VSL to assist us with this important and critical aspect of our move. Because of VSL’s planning and execution assistance, this potentially painful relocation was ahead of schedule and virtually seamless. As our company’s IT needs have continued to grow and we recognized the need to have a dedicated full-time IT employee, VSL provided us assistance during the interviewing and hiring process, and helped us train our new IT employee. We continue to use VSL today, on a project basis, or if our IT employee requires specific expertise to better understand, research or manage an IT issue. VSL has done an excellent job of helping us manage our IT function, and I can confidently recommend them for your company’s IT needs." V. Michael Eitler III Chief Financial Officer Ripa & Associates "The Total Care Solution program provided by VSL is great! For a monthly budgeted fee, that is both economical and consistent, VSL has some skin in the game... The Total Care Solution is a proactive means of keeping us up and running. We feel that we have a full time IT person on staff. We receive both on site and off site service whenever we need it! I'd recommend VSL to any company that is looking for full time coverage at a fraction of the cost." Laura Chirichigno York Bridge Concepts, Inc. Our 100% “You Can’t Lose” Guarantee… We are so confident in our Total Care Solution plan that we are willing to back it up with a powerful guarantee that no other IT firm or consultant would dare to make: We guarantee that we will be able to detect, diagnose, and PREVENT any type of network problem from escalating into down-time. If by some odd chance your network goes down, if you get a virus, a hacker invasion, or any other problem that requires clean up and fixing, we will do all of the work necessary to restore your network back to full speed with no additional service fees to you. As you saw from the above real-life examples, one simple “glitch” can end up costing you thousands in consulting fees. Our Total Care Solution plan is an insurance policy against major network disasters and repair bills. Plus, you and I know that there are plenty of IT firms out there offering some type of network support; but an awful lot of them are new or just getting started in the business. Some will even outsource their clients’ projects to part-time technicians that are between jobs or outsource to companies overseas. Even if they dared to offer a guarantee as strong as ours, you wouldn’t really know whether you could count on them to be around to honor their guarantee if something did go wrong. FREE 7-Point Problem Prevention Audit Gets You Started: To introduce you to our Total Care Solution, we’d like to offer you a FREE 7-Point Problem Prevention Audit . This service is normally sold for over $250 but you can have it for FREE; but you have to HURRY. At no charge, we will send a senior technician to your office and conduct a thorough assessment of your network. Upon completion, we will be able to:
We will also provide you with a detailed written report in plain English that outlines where you are at high risk for viruses, down-time, or other problems, and how we can eliminate those risks with our Total Care Solution. Other Companies Have Paid Over $250 for This Same Audit But It’s Yours Free Just for Saying “Maybe” We’ve decided to give you this audit as a good natured “bribe” to take a look at our Total Care Solution. After the audit, we will quote you a fixed monthly rate for maintaining and monitoring your network to ensure zero problems, zero down-time, and zero disasters. If you decide that it’s not going to work for you or if you don’t want to sign up for any reason, just say, “This isn’t what I had in mind” and we can simply continue to provide you network support and services on an “as needed” basis if desired. No pressure, No expectations, No cost. To schedule your FREE 7-Point Problem Prevention Audit and to get more information about our Total Care Solution, simply give us a call or send in the enclosed fax-back form. Either way I will contact you immediately to schedule your audit and answer any questions you have about this exciting new service. Good Networking, Sheldon
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"ABC Pest Control, Inc. has used VSL Consulting for several
years. VSL has taken our computer system from a stand alone system to a
networked system with links to multiple offices. The managed software
system lets us know immediately when problems are found and the company
notifies us with options to fix the problems as they develop. As a
priority customer, we can always count on immediate service (within an
hour) of a service call to the office. I couldn't imagine life without VSL
Consulting standing behind our company and keeping our system running.
When the company needs to upgrade systems, VSL will make recommendations
along with a written proposal and time frame necessary to complete the
upgrades. Thanks VSL! Keep up the good work!" Mark
Govan President ABC Pest
Control